Gait Care
Service and support from the people who know your Apple device best.
- Extend your cover to up to three years.
- Add accidental damage insurance with Gait Care+.
- Serviced by Gait, Apple Authorised Service Provider.
Choose the cover that suits you
Every plan is provided and covered by Gait as an Apple Authorised Service Provider, and is bought with the device on the same invoice.
Gait Care Lite
Accidental damage cover for a cracked screen, live from the purchase date, one claim a year.
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Gait Care
Extends your warranty to up to 3 years: Apple's first year, then one or two more from Gait.
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Gait Care+
The extension plus accidental damage insurance: damage from day one, breakdowns after year one.
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Gait Care for Business
The same extension for company devices, with Help Desk, OS and Enterprise support.
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General Terms
Service procedure
In the event of a warranty claim, contact Gait's Apple Authorised Service Centre to start the repair. You may be asked for proof of purchase or other documentation to validate the claim.
Repair or replacement
Gait may repair or replace a defective product or its parts at its discretion. If the product or part is no longer available, Gait may provide a similar or equivalent product instead.
International coverage
Cover is valid only in the country of purchase and may not apply internationally. If the product needs service outside that country, you may be responsible for additional shipping, handling and customs charges.
Warranty activation
The extended warranty activates automatically one year after the purchase date, provided all other terms are met. Gait may verify the eligibility of the product and the subscription at any time.
Cancellation and refunds
Once activated, the subscription cannot be cancelled or refunded, except as required by applicable consumer protection law and provided no claim has been raised under the extended warranty or accidental damage cover.