General Terms





In the event of a warranty claim, the customer must contact Gait’s Apple Authorized Service Center to initiate the repair process.


The customer may be required to provide proof of purchase or any other relevant documentation to validate the warranty claim.

Repair or Replacement

Gait reserves the right to repair or replace the defective products or their parts at its discretion.


If the product or part is no longer available, Gait may provide a similar or equivalent product as a replacement.


International Coverage

The extended warranty is valid only within the country of purchase and may not be applicable internationally.


If the product requires service outside the country of purchase, the customer may be responsible for additional shipping, handling, and customs charges.


Warranty Activation

The extended warranty will be automatically activated after 1 year from the purchase date, provided all other terms and conditions are met.


Gait reserves the right to verify the eligibility of the product and the warranty subscription at any time.


Cancellation and Refunds

The extended warranty subscription cannot be cancelled or refunded once activated, except as required by the applicable consumer protection law, provided that no claims have been raised with the extended warranty or accidental damage.


GaitCare lite terms and conditions


GaitCare terms and conditions  


GaitCare+ terms and conditions