Accidental damage cover for a cracked screen, live from the purchase date, one claim a year.
General Terms
Service Procedure
a.In the event of a warranty claim, the customer must contact Gait's Apple Authorized Service Center to initiate the repair process.
b.The customer may be required to provide proof of purchase or any other relevant documentation to validate the warranty claim.
Repair or Replacement
a.Gait reserves the right to repair or replace the defective product or its parts at its discretion.
b.If the product or part is no longer available, Gait may provide a similar or equivalent product as a replacement.
c.Customer is entitled to 1 incident cover per year (in case the serial not changed and only the damaged part replaced or repaired).
International Coverage
a.The extended warranty or accidental damage warranty is valid only within the country of purchase and may not be applicable internationally.
b.If the product requires service outside the country of purchase, the customer may be responsible for additional shipping, handling, and customs charges.
Warranty Activation
a.The extended warranty will be automatically activated after 1 year from the purchase date, provided all other terms and conditions are met.
b.The accidental damage warranty will be automatically activated from the purchase date, provided all other terms and conditions are met.
c.Gait reserves the right to verify the eligibility of the product and the warranty subscription at any time.
Cancellation and Refunds
a.The extended and accidental damage warranty subscription cannot be cancelled or refunded once activated, except as required by applicable consumer protection laws, provided that no claims have been raised with the extended warranty or accidental damage.
GaitCare Lite
1Terms & Conditions
1.1All Gait Customers purchasing any of GaitCare Lite Subject Product(s) are eligible to apply for GaitCare Lite service provided and covered by Gait.
1.2GaitCare Lite is covered exclusively by Gait Apple Authorized Service Provider (Gait AASP). This warranty cannot be claimed at Apple or any other service provider.
1.3The purchase of GaitCare Lite must be applied only at the time of purchase of related Subject Product(s) and on the same purchase invoice.
1.4GaitCare Lite accidental damage can be claimed at any time after the purchase has been made during the validity period.
1.5The damaged screen will be replaced based on the availability of the screen from Apple.
1.6GaitCare Lite covers the repair of Subject Product(s), using new Apple genuine parts. The device(s) will be tested and passed Apple functional requirements, before handing over to the Customers
1.7GaitCare Lite will be processed as per Apple Guideline under out of warranty service for exchange part. (the damaged part will be returned back to Apple as per the Apple policy.)
1.8When providing the warranty service, the contents of the storage media of the device(s) will be deleted and reformatted. Gait is not responsible for any loss of software programs, data or other information contained on the storage media, or any other part of the apple product serviced.
1.9GaitCare Lite accidental insurance can be claimed once during the policy validity period.
1.10This warranty does not apply to:
1.10.1any non-Apple branded hardware.
1.10.2any software sold with/without Apple hardware.
1.10.3recovery and reinstallation of other software programs, data, and information.
1.10.4consumable parts, such as batteries or protective coatings, unless failure has occurred due to a defect in materials or workmanship.
1.10.5damage caused by operating the Apple Product outside Apple’s published guidelines.
1.10.6damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”)
1.10.7Apple Product that has been modified to alter functionality or capability without the written permission of Apple
1.10.8damage caused by normal wear and tear or otherwise due to the normal aging of the Apple Product if any serial number has been removed or defaced from the Apple Product
1.10.9GaitCare Lite does not cover any accessories attached with the subject products (e.g. stickers, screen protectors, covers…..etc.)
1.10.10GaitCare Lite covers the cracked screen hardware coverage only, for subject product.
1.10.11Prior repair for the subject product will be inspected by The AASP team for any other damage that may hold the screen repair or effect the functionality of the screen,
1.10.12Any additional repair not related to the screen repair; customer will bear the cost.
1.10.13If the subject product is not in repairable condition that does not allow AASP to proceed with the screen repair the GaitCare Lite will not be applicable.
1.11Please read and understand the above terms and conditions carefully before making your purchase. By proceeding with the purchase, you agree to be bound by these terms and conditions.